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Privacy policy

This policy explains what personal information Keystone Academy Ltd collects through this website, why we collect it, and your rights under UK data protection law.

Who we are

Keystone Academy Ltd is the controller of the personal information described here. You can contact us at info@keystoneacademyuk.com or write to Training centre address, London, Postcode.

What we collect and why

InformationWhy we use itLegal basis
Name, email, phone number, course of interest and your message (from the enquiry form, email or phone)To reply to your enquiry, give you a quote and arrange trainingConsent, and steps taken at your request before entering into a contract
Booking and learner details we collect when you enrolTo deliver training, assess you and issue certificates, and to meet awarding body requirementsContract, legal obligation and legitimate interests

Cookies

This website does not set advertising or analytics cookies. If we add analytics in future, we will update this page and ask for your consent where the law requires it.

Who we share information with

We do not sell your information. We may share it with awarding bodies so that your certificate can be issued, with service providers that help us run the business (for example email and website hosting), and where the law requires.

How long we keep it

We keep enquiry details only as long as we need them to deal with your enquiry. Learner records are kept for the period that the awarding body and the law require.

Your rights

You can ask us to access, correct or delete your information, to restrict or object to how we use it, and to withdraw consent at any time. Contact us using the details above. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version is always on this page.